Jawaban yang jelas sebelum Anda memilih, mendaftar, dan membayar.Clear answers before you choose, register, and pay.
Informasi praktis mengenai layanan Vidyarasa, proses pendaftaran, payment gateway, perlindungan data, pembatalan, dan kanal bantuan resmi.Practical information about Vidyarasa services, registration, payment gateway processing, data protection, cancellations, and official support channels.
Apa layanan yang disediakan oleh Vidyarasa?What services does Vidyarasa provide?
Vidyarasa Yoga School menyediakan pendidikan dan pembelajaran yoga melalui program Foundations, Yoga Teacher Training, Advanced Training, private lesson, workshop, dan kegiatan belajar lain yang diumumkan melalui kanal resmi. Setiap program memiliki tujuan, durasi, format, jadwal, dan biaya yang dijelaskan sebelum pendaftaran.
Vidyarasa Yoga School provides yoga education through Foundations, Yoga Teacher Training, Advanced Training, private lessons, workshops, and other learning activities announced through official channels. Each programme has its own purpose, duration, format, schedule, and fee explained before registration.
Apakah layanan Vidyarasa legal?Are Vidyarasa services legal?
Vidyarasa menyediakan layanan pendidikan yoga dan menjalankan kegiatan usahanya sesuai ketentuan yang berlaku di Indonesia. Untuk kebutuhan verifikasi administratif atau dokumen usaha tertentu, silakan hubungi kami melalui kanal resmi pada halaman Kontak.
Vidyarasa provides yoga education services and conducts its business activities in accordance with applicable Indonesian requirements. For administrative verification or specific business documentation, please contact us through the official channels on the Contact page.
Bagaimana cara memilih program dan mendaftar?How do I choose a programme and register?
Buka halaman Program, pilih jalur yang sesuai, lalu lanjutkan ke formulir pendaftaran. Periksa kembali program, biaya, jadwal, dan data peserta sebelum melanjutkan ke pembayaran. Setelah pembayaran berhasil diverifikasi, tim Vidyarasa akan mengirimkan konfirmasi melalui kanal kontak yang digunakan saat mendaftar.
Open the Programs page, choose the appropriate pathway, and continue to the registration form. Review the programme, fee, schedule, and participant details before proceeding to payment. Once payment is successfully verified, the Vidyarasa team will send confirmation through the contact channel used during registration.
Bagaimana proses pembayaran dilakukan?How does payment work?
Pembayaran dilakukan melalui metode yang tersedia pada saat checkout. Untuk transaksi online, halaman Vidyarasa dapat mengarahkan Anda ke halaman aman milik payment gateway/mitra pembayaran kami. Data kartu, PIN, OTP, dan kredensial perbankan sensitif tidak dimasukkan atau disimpan pada website Vidyarasa.
Payment is completed using the methods shown at checkout. For online transactions, Vidyarasa may redirect you to a secure payment page operated by a payment gateway/payment partner. Sensitive card data, PINs, OTPs, and banking credentials are not entered or stored on the Vidyarasa website.
Kapan pendaftaran dianggap terkonfirmasi?When is registration considered confirmed?
Pendaftaran dianggap terkonfirmasi setelah pembayaran berhasil diverifikasi oleh sistem pembayaran dan/atau tim Vidyarasa. Status “pending”, “expired”, “failed”, atau transaksi yang belum teridentifikasi belum dianggap sebagai konfirmasi kursi.
Registration is considered confirmed once payment has been successfully verified by the payment system and/or the Vidyarasa team. A pending, expired, failed, or unidentified transaction does not yet confirm a place.
Apa yang harus dilakukan jika pembayaran gagal, tertunda, atau terdebet dua kali?What if my payment fails, is delayed, or is charged twice?
Simpan bukti transaksi dan jangan mengulangi pembayaran berkali-kali tanpa pengecekan. Hubungi Vidyarasa melalui WhatsApp atau email dengan nama peserta, program, waktu transaksi, nominal, dan bukti pembayaran. Kami akan melakukan pengecekan bersama penyedia pembayaran dan membantu penyelesaian yang sesuai.
Keep the transaction evidence and avoid repeatedly making another payment before checking. Contact Vidyarasa via WhatsApp or email with the participant name, programme, transaction time, amount, and proof of payment. We will investigate with the payment provider and help determine the appropriate resolution.
Bagaimana Vidyarasa melindungi data pelanggan?How does Vidyarasa protect customer data?
Data yang diberikan digunakan seperlunya untuk pendaftaran, administrasi program, komunikasi, verifikasi pembayaran, dukungan pelanggan, dan kewajiban terkait. Informasi pembayaran sensitif diproses pada lingkungan penyedia pembayaran. Selengkapnya tersedia pada Kebijakan Privasi.
Information you provide is used as needed for registration, programme administration, communications, payment verification, customer support, and related obligations. Sensitive payment information is processed within the payment provider environment. See the Privacy Policy for more detail.
Bagaimana kebijakan pembatalan dan refund?What is the cancellation and refund policy?
Kelayakan refund bergantung pada alasan, waktu pengajuan, status program, dan kondisi transaksi. Silakan membaca Kebijakan Refund sebelum melakukan pembayaran karena tidak semua pembatalan otomatis memenuhi syarat pengembalian dana.
Refund eligibility depends on the reason, timing of the request, programme status, and transaction circumstances. Please read the Refund Policy before paying, as not every cancellation automatically qualifies for a refund.
Bagaimana cara menghubungi Vidyarasa?How can I contact Vidyarasa?
Gunakan halaman Kontak untuk melihat WhatsApp, email, Instagram, jam layanan, dan lokasi resmi Vidyarasa.
Use the Contact page for Vidyarasa’s official WhatsApp, email, Instagram, service hours, and location.